Grundfos Service can advise you on efficiency issues, offering suggestions for saving money in the long term.
Not all of our products have a need for spare parts. Our pumps are designed to provide low energy consumption and the highest possible performance throughout their lives. This also goes especially for pumps, where technologies prove that it is more efficient and reliable to replace the pumps than repair.
Grundfos Service will maintain and repair your pumps. Our service professionals can also advise you on efficiency issues, offering suggestions for saving money in the long term.
Repair and maintenance of your existing pumps system
Of course, you can always call Grundfos for repair and maintenance of pumps you have purchased from us. Grundfos can repair your pumps to the same specifications as new. However, it is important to remember that an upgrade or even a replacement pump can be cheaper than repair in the long term. See "Upgrades and Replacement" for how this makes good business sense.
Effective service – wherever you are
Grundfos Service is always close by. Together with our local authorised service partners, we offer worldwide service, and help from qualified pump professionals is never far away, whether you need immediate assistance or you are interested in hearing about your savings possibilities.
Grundfos Remote Management
Grundfos Remote Management is a cost-effective, secure and reliable way to monitor and manage pump installations from an Internet PC at a very low price.
Connecting pumps and people
With a secure and reliable remote management system, you can monitor and manage your pump systems from an Internet PC at a very low cost.
Grundfos Remote Management is a cost-effective and straightforward system for monitoring and managing pump installations in commercial buildings and in water supply and wastewater systems. It reduces the need for onsite inspections, and in the event of an alarm or warning, the relevant people are notified directly.
Compared with mobile phone-based monitoring, the system offers a wider range of benefits and functionalities. For those who do not require remote process automation, Grundfos Remote Management is the ideal solution for monitoring and remote control, rather than traditional SCADA (Supervisory Control and Data Acquisition) systems. Initial investment is minimal, and a fixed low fee covers data traffic, hosting costs and system support, including back-up of all data.
Efficient alarm management
Via its on-call schedule, this new telemetry system ensures that alarms from onsite controllers go directly to the relevant people. From a PC anywhere, the system manager can log on and plan who is to receive alarm messages from each installation at any given time of the day. Managers can plan years ahead and easily handle daily exceptions to the schedule.
Optimise service and maintenance
Changes in pump performance can be tracked using trend graphs automatically generated by the system. This can give an indication of wear or damage in the installation, and service and maintenance can be planned accordingly.
The communication interface (the CIU271 modem) enables data transmission via GPRS/SMS from your Grundfos pumps and controllers. The built-in multi-purpose I/O board allows you to connect sensors and switches.