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Are you tired of having to service your pumps on a regular basis – only to find when you do that they were operating flawlessly? With the CR monitor the days of frequent inspection and unnecessary periodic maintenance are over. Through 24/7 monitoring and supervision of critical parameters in your process, the intelligent monitor is able to predict pump failures long before they occur.
The early warning allows you to rectify any inefficiency before it becomes a problem and thus to reduce unexpected, costly downtime to an absolute minimum. In turn, this results in a much more profitable production process, not least because the CR monitor enables ongoing optimisation of the pump in terms of efficiency and power consumption.
Information and advice
Grundfos is a world-wide provider of pumps and related systems. We have a trained staff of service engineers who will be able to support you during the installation phase of the pump or solution. Grundfos products are manufactured to very high standards, which helps to ensure a long life. Our many years of experience of different kinds of installation and with installation techniques are also key factors for maximising the lives of your Grundfos products or systems.
We will be able to support you with the following:
Please contact your local Grundfos company to obtain full support for your new installation.
Commissioning
This product can be installed as part of a large-scale solution in which a number of Grundfos products operate together. In order to achieve optimum performance, it is very important that the system is set up and adjusted correctly from the outset. The knowledge and experience of the Grundfos service technician, and the use of dedicated Grundfos service tools to adjust the performance of the pump, together guarantee that the greatest possible efficiency and fully correct operation of the equipment are both achieved. Commissioning is recommended in the following circumstances:
Please contact your local Grundfos company to arrange for the commissioning of your newly-installed Grundfos system.
Service agreement
A Grundfos service agreement ensures the efficient and uninterrupted operation of your pump system and gives you access to Grundfos service centres and authorised service partners worldwide, 24 hours a day.
Prevention is better, and more cost-effective, than cure
Once you have purchased your pump, you will want it to function efficiently and reliably; a formal service agreement with Grundfos will give you peace of mind. It also makes sound economic sense, giving you a firm costing for your maintenance budget and access to substantial discounts.
You simply combine a range of service programmes to suit your needs – and then let us carry out scheduled maintenance visits to prevent downtime. We offer three types of service agreement, available for all pumps:
Whichever agreement you choose, your equipment will always be serviced by specially trained staff.
The cost-effective choice
Well-maintained pumps can reduce your energy consumption by up to 50 %. Furthermore, it's worth remembering that in a series of pumps working together, one faulty pump can affect all the others. A Grundfos service agreement keeps the total cost of operating a pump to a minimum. Our careful calculation of the life-cycle cost of all our products means that we have an overview of the true costs of owning each of our pumps.
Signing up for a service agreement and letting our highly-skilled service technicians service your pumps is a safeguard against unforeseen expenditure. Regular servicing and maintenance of your pumps will ensure that they operate with optimum efficiency.
Grundfos Remote Management
Grundfos Remote Management is a cost-effective, secure and reliable way to monitor and manage pump installations from an Internet PC at a very low cost.
Connecting pumps and people
With a secure and reliable remote management system, you can monitor and manage your pump systems from an Internet PC at a very low cost.
Grundfos Remote Management is a cost-effective and straightforward system for monitoring and managing pump installations in commercial buildings and in water supply and wastewater systems. It reduces the need for onsite inspections, and in the event of an alarm or warning, the relevant people are notified directly.
The system offers a wider range of benefits and functions than mobile-phone-based monitoring. For those who do not require remote process automation, Grundfos Remote Management is the ideal solution for monitoring and remote control, rather than traditional SCADA (Supervisory Control and Data Acquisition) systems. Initial investment is minimal, and a fixed low fee covers data traffic, hosting costs and system support, including back-up of all data.
Efficient alarm management
The on-call schedule in this new telemetry system ensures that alarm messages from onsite controllers go directly to the relevant people. The system manager can log on from a PC anywhere and plan who is to receive alarm messages from each installation at any given time of the day. Managers can plan for years ahead, and can easily handle day-to-day exceptions to the schedule.
Optimise service and maintenance
Changes in pump performance can be tracked using trend graphs generated automatically by the system. This tracking can give an indication of any wear or damage in the installation, and service and maintenance can be planned accordingly.
The communication interface (the CIU271 modem) enables data transmission via GPRS/SMS from your Grundfos pumps and controllers. The built-in multi-purpose I/O board allows you to connect sensors and switches.
CAPS
The purpose of CAPS is to provide a complete tool that contains both an extensive catalogue of Grundfos products and a sizing program to select the most suitable pump for your application.
There is also a comprehensive pump replacement selection function for central heating circulator pumps, hot water pumps and wastewater S pumps, and a function for producing professional quotations that include curves, drawings, quotation texts, wiring diagrams, etc.
Last but not least, the software contains the instruction and operating manuals for nearly all Grundfos pumps in multiple languages. Service drawings, exploded views and parts lists are available for all sewage products as well as several other pump types.
CAPS is available in two versions: WinCAPS, available on CD-ROM, and the online version WebCAPS, available at the Grundfos website. Additional features available in WebCAPS include CAD Drawings and Literature.
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