Onsite repair

Overview

Overview

Fast repairs, minimum downtime

Pumps, like anything else, hardly ever break down at convenient times, and when they do break down, it is often a matter of great importance to get them up and running again, fast. Instead of sending your pumps for repair at a workshop, you can call in Grundfos personnel to perform onsite repairs, getting your installation up and running again quickly. Onsite repair gives you a little extra speed when handling pump breakdowns and comes in three varieties:

  • Standard repair
  • Out of hours repair
  • 24/7 Anytime repair

All repair work is carried out according to Grundfos specifications using original spare parts, ensuring that the warranty is still valid, and you get a clear overview of the cost of the repair.

The fast and efficient repair work means minimised downtime, keeping disruptions and therefore expenditure to a minimum. And as you do not need to spend time and resources dismantling and reassembling installations to send components for repairs, you may focus on your core business.

When extended downtime due to repairs is simply not an option, Grundfos is there to assist you.

Benefits

  • Minimised downtime and expenditure
  • Product warranty is still valid
  • No need to dismantle and reassemble installations
  • Clear overview of repair costs

 





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Delivery
Initial contact

Initial contact

CONTACT GRUNDFOS

We offer standard repair, out of hours repair and 24/7 anytime repair and a clear overview of repair costs and time.

Diagnosis

Diagnosis

ONSITE INSPECTION

We carry out a comprehensive inspection, pinpointing which repair jobs are necessary. You get a detailed overview.

Proposal

Proposal

RECOMMENDATION

You receive a quotation with recommendations, price and mean time to repair. Urgent cases are always prioritised.

Fulfilment

Fulfilment

ACTIONS

Repairs according to agreement. You are informed of any delays and receive a full report of work done and recommendations.

Assessment

Assessment

RESULT

  • The pump is repaired and runs as it should.
  • Minimum downtime.
Follow-up

Follow-up

LEARNINGS

We follow up on the service performed to ensure optimal service delivery and satisfactory Grundfos pump performance.

Cases
Related products

Related products

Contact

Contact us

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