Purpose of job
The Support Monitoring Engineer provides the tools and capabilities to understand the overall health of the IT landscape. The role provides the business the ability to proactively identify issues and resolve them prior to resulting in customer impact while also assisting users with the ability to quickly identify and troubleshoot issues when they do occur.
- Set up, configure, and maintain monitoring systems such as Dynatrace, Entuity, SCOM, LiveMaps, etc.
- Set up, configure, and maintain performance dashboards
- able to automate tasks such as exception notifications
- Create solutions to fill gaps in the monitoring space
- Develop, document, and socialize monitoring and alerting standards and best practices
- Test and validate monitors are producing accurate results
- Demonstrate the ability to resolve problems quickly, quickly learn new skills and drive results.
Critical knowledge and experience
- 2-3 years experience with monitoring technologies
- 2-3 years experience providing monitoring services in a data center environment
- Bachelor’s degree in a technology discipline and/or equivalent work experience
Notice for candidates from Russia and Central Asia
If you are a candidate from any of the below mentioned countries wishing to explore employment opportunities with Grundfos, we would like to firstly thank you for your interest, and urge you to visit the job page of your country to apply for specific positions that interest you, rather than create a talent profile in
our system. This is suggested to ensure full compliance with the data privacy
requirements of your country.
Russia, Belarus, Kazakhstan, Uzbekistan, Turkmenistan, Tajikistan, Afghanistan, Kyrgyzstan
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