Key Account Manager - Industrial Water Treatment

General Summary:

The Key Account Manager (KAM) role is to increase Grundfos’ market share in the Industrial Business Unit through target markets or accounts; assist in the management of key accounts to secure and preserve long term purchasing agreements, and report specific business, market,  and industry information. The KAM can be deployed with a specific focus on a customer, set of customers, market segment, product group, within the Industrial Water Treatment team. The KAM establishes and builds strong relationships with target decision makers and serves as a value-added resource for the Customer and Industry Team. The KAM reports to the National Sales Manager and their specific focus will be on the Industrial Water Treatment market.


Principal Duties and Responsibilities:

Market Share Growth:

  1. The KAM implements the Grid and Capture process for their focused customer group or markets, and they are directly measured on the growth these focused areas.
  2. The KAM is expected to be highly educated in their target markets, products, and applications and bring added value and resources to the sales process resulting in increased market share.
  3. The KAM is expected to understand the competitive market position of Grundfos products in the Water Treatment Industry’s target markets and contribute to ensuring that the most advantageous price structure is put forward to maximize CTR and customer value.
  4. The KAM contributes to market share research. Partnering with the NSM and BDM, the KAM should use this information to determine the most strategically advantageous customers, markets, products and/or industries to engage and focus on.
  5. The KAM participates in market specific, network meetings and interfaces with key product and other management personnel from sister companies and the Denmark BDC.


Key Account Management:

  1. The KAM develops strong relationships with key decision makers at existing and target accounts in coordination and cooperation with local sales management.
  2. The KAM supports all aspects of the sales process and contributes to ensuring that Grundfos delivers a maximum value proposition to the account. (Delivery, product quality, response time, pricing, etc.)
  3. The KAM conducts the necessary due diligence to understand the total sales opportunity for Grundfos products in key accounts.
  4. The KAM proactively strives to maximize Grundfos’ presence in their focused accounts by ensuring that all possible Grundfos products are applied.
  5. The KAM will manage specific key accounts as established by the Industry Team.
  6. The KAM contributes to developing and takes the lead in growing and supporting global agreements that are aligned with their specific area of focus and key customers.
  7. The KAM contributes to mutually beneficial process improvement and productivity gains at the account level and within the global agreement frameworks.


Reporting / Time Management:

  1. CRM Notes of Activity: The KAM is responsible for ensuring accurate and dedicated maintenance of CRM account details, reporting activities within the accounts, and reporting opportunities within the accounts
  2. Expense Reporting: The KAM is responsible for managing their expense budget in accordance with specific Grundfos policies and procedures.
  3. Results Reporting: The KAM will prepare a monthly report in accordance with specific direction from their supervisor.
  4. Time Management: Effectively utilize the calendar function for time management & organization (TMO), and meet all deadlines.
  5. Other: Additional reports may be required from time to time.


Notice for candidates from Russia and Central Asia

If you are a candidate from any of the below mentioned countries wishing to explore employment opportunities with Grundfos, we would like to firstly thank you for your interest, and urge you to visit the job page of your country to apply for specific positions that interest you, rather than create a talent profile in
our system. This is suggested to ensure full compliance with the data privacy
requirements of your country.

Russia, Belarus, Kazakhstan, Uzbekistan, Turkmenistan, Tajikistan, Afghanistan, Kyrgyzstan

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