Field Service Engineer - Tokyo

Purpose of job

Apply a well-developed technical knowledge base and customer understanding across functional Service areas (e.g. Onsite or workshop repairs)

Key Activities

- Disassemble, inspect, trouble-shoot, repair and replace parts and re-assemble pumps, pump systems and accessories in a field service and/or shop environment. '- Carry out risk assessment before each job.'- Maintain and operate machinery for tools (drill press, lathe and mills).'- Conduct fundamental pump hydraulic tests, energy checks.'- Pass on customer leads to sales.'- Prepare quotes for out-of-warranty repairs. '- Assist leaders by identifying and providing solutions to service and warranty concerns.'- Write basic service / FAS reports.

Critical knowledge and experience

- Experience driving well-defined processes within the service environment. - Ability to participate in work with processes or projects.- Ability to participate in a well-defined business process within the service environment. - Most likely to have 4-7 years of relevant work experience before entering level besides formal education.- Ability influence others and follow processes.- Some experience supporting key business initiatives.- Knowledge of best practices and relevant practices, systems in the service environment.

Skills

Japanese proficiency is a must.

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If you are a candidate from any of the below mentioned countries wishing to explore employment opportunities with Grundfos, we would like to firstly thank you for your interest, and urge you to visit the job page of your country to apply for specific positions that interest you, rather than create a talent profile in
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