This position requires an individual with a customer centric mentality. Team members are responsible for interacting with customers to provide and process information in response to inquiries, concerns, and requests about orders, and delivery information.
Principal Duties and Responsibilities:
Daily Activities of Customer Service Representative
Establish a working relationship with our customers by communicating via mail, telephone, or personally with customer or company employee by performing the following duties.
Education and Experience:
Bachelor’s Degree or equivalent preferred or two to three years related experience and/or training; or equivalent combination of education and experience. 2 to 3 years of customer service experience required. Associates degree or an equivalent 2 year college with customer experience in the pump industry or a similar field preferred, but not mandatory.
Required Knowledge, Skills and Abilities:
Notice for candidates from Russia and Central Asia
If you are a candidate from any of the below mentioned countries wishing to explore employment opportunities with Grundfos, we would like to firstly thank you for your interest, and urge you to visit the job page of your country to apply for specific positions that interest you, rather than create a talent profile in
our system. This is suggested to ensure full compliance with the data privacy
requirements of your country.
Russia, Belarus, Kazakhstan, Uzbekistan, Turkmenistan, Tajikistan, Afghanistan, Kyrgyzstan
Grundfos now has a global recruiting system in place, supporting our ambition to provide a qualitative user experience to all our candidates.
To be updated on all career opportunities that might interest you as a candidate, we ask you to create a Talent Profile and set up a job alert so that you will be notified when a position that matches your criteria is posted. Creating a profile will also enable Grundfos recruiters to search and find your CV for when your education and experience match a role we are actively working to fill.
Thank you for your interest in Grundfos.