Service Sales Engineer - Surabaya

Purpose of job

Apply technical and customers insights to identify, sell and provide customers with highly value-adding service and after-sales solutions.Work closely with sales colleagues to ensure a positive customer experience.

Key Activities

-To promote all service products and solutions (Service Contract, Energy Efficient Solution, Pump Audit, Laser Alignment, Spare Part and etc.) to customers.
-To develop and plan sales and promotional activities for effective implementation of the service sales objectives.
-To prepare sales and company budgets, forecasts and all sales and service reports as necessary.
-To meet or exceed team and personal sales target against budget.
-Maintain good relations with customers and all service partners, advise them of and sell Company's services and products, price movement and other related developments; thereby ensure customers' satisfaction.
-Ensure collection of debts in a timely manner (when necessary).
-To provide technical support and carry out trouble shooting of all technical issues on field and in-house.
-To prepare proposal/quotation to customers and follow up for confirmation and execution.
-To conduct service/product training.
-Work collectively with superior and other sales and service personnel to achieve targets set.
-Responsible for Company's market share in the assigned territory by achieving at least the sales quota allocated.
-Promote teamwork & team spirit among colleagues.
-Perform any other related duties/assignments as and when directed by superior/s.


-Minimum 2 years working experience, those with working experience in sales and service will be an advantage.
-Sales-oriented person with excellent negotiation, presentation and communication skills.
-Technical knowledge and experience with pumps and/or energy efficient solutions will be an advantage.
-Ability to identify client’s need, identify solution and propose necessary recommendation to close a deal.
-A self starter, highly motivated and a good team player.
-Matured and confident with the charisma/personality to manage, lead and champion high-level clients.

Application Information

If this sounds like you, please click the 'apply' button to progress with your application.

We look forward to hearing from you.

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Grundfos is an Equal Opportunity Employer

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If you are a candidate from any of the below mentioned countries wishing to explore employment opportunities with Grundfos, we would like to firstly thank you for your interest, and urge you to visit the job page of your country to apply for specific positions that interest you, rather than create a talent profile in
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