The principal function of the Industry Optimisation Sales Engineer is to secure profitable business for Grundfos Pumps Ltd, in order to achieve or ideally exceed defined sales targets, within the cost budget.
Content of job:
Play a key role in the promotion of Grundfos Pumps as a reliable and trustworthy partner providing energy optimisation efficient solutions.
Work closely with the relevant Director of Sales, Industry ASM’s for OEM, End User and Distribution to maximise sales based on our optimisation sales platform.
Understand the markets we sell into, and work with energy managers, sustainability managers, facility managers etc, to help deliver the energy efficient solution message to our customer end user base to maximise sales efforts.
Conduct site surveys of installed pumps on chosen customer sites, installation of power logging sensors and pump audit equipment to prove potential energy savings utilising Energy Check Advanced and Pump Audit analytic software, develop customer survey reports and select most efficient solution from Pump Audit data into fully costed value-based proposals.
Have financial awareness to allow a sales platform to be developed for selling via FD’s / managers
Promote Grundfos iSolution campaign materials, white papers, website, create awareness and drive demand for Grundfos E Products and Controls. Create awareness and understanding of current and future legislative changes regarding pump efficiency. Deliver Energy CPD’s to onsite engineers.
Monitor the product sales / KPI’s to ensure we are on track to deliver our budgets, and take corrective actions as required
Have the skills to negotiate orders primarily Business to Business via distribution partners and a direct end user basis as deemed appropriate, focussing predominantly on Industrial End Users.
Responsible for all local activities relating to the Customer Relationship Management to meet the business and customer needs, including full maintenance of our CRM package
Continually improve controls and implement process improvements.
Engage and deliver product knowledge, application, and troubleshooting skills to the customers, as required
Competitor monitoring and updates on their product releases / upgrades
To maintain customer relationship, out of hours work/entertaining/ travel may be a requirement from time to time
Engage in suitable project work as required to the benefit of Grundfos.
Mandatory Grundfos duties & responsibilities:
Participate in ad hoc tasks as defined by your line manager and/or functional manager
Be an ambassador of the Grundfos Values
Follow the guidelines and standards in the Grundfos Code of Conduct
To carry out all duties and responsibilities with reasonable care for the health and safety of you and any other persons who may be affected by your acts or omissions at work and to co-operate fully with Grundfos in health and safety matters
Liaise with internal and external sales colleagues at all levels
Liaise with members of the GB Management Team and Grundfos Service colleagues
Build a strong customer relationship to ensure Grundfos are given every opportunity to ensure we maximise sales
Qualifications and Experience:
Experience of pump application, installation and operation
Knowledge of the pumping and associated equipment
Familiarity with Microsoft and Notes Packages
Qualifications to a minimum HNC or degree standard
Must be able to operate at all levels both internally and with customers
High degree of technical and product knowledge
Confident and articulate with first class communication and negotiation skills
Self-starter with a proactive approach and able to work on own initiative
An understanding of business practices and ethics
Operate in accordance with the Grundfos Values and code of conduct
Commitment, drive and enthusiasm above the average
The ability to work in a demanding and ever changing environment where meeting time deadlines are a key task
Excellent organisational and prioritising skills
Ability to identify areas for improvement and methodically drive process improvement
This job description is not incorporated into the employment contract. It is intended as a guide and should not be viewed as an inflexible specification because it may be varied from time to time in the light of strategic developments following discussion with the job holder. The job holder will be expected to work to agreed objectives which should facilitate achievement of the key responsibilities and agreed at PDD reviews.
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