Are people in the developing world willing and able to pay for their water? Can water consumption in rural water projects cover expenses for professional service and maintenance? Will communities start income generating activities when they get reliable access to water?
These were some of the questions the Grundfos Lifelink team posed when establishing the first demonstration projects in Kenya in 2009 to test the ground-breaking technology and concept of Grundfos Lifelink. Since then, 40 demonstration projects have been implemented, providing access to water for nearly 100,000 people. The answer to our questions is yes – if the the water project is carried out correctly.
For most countries in Sub-Saharan Africa, it still remains a major challenge to provide sustainable access to safe water for the entire population. In Kenya alone, 16 million people do not have access to this basic human right. In contrast, more people have access to mobile communication than safe water.
For decades, a lot of work has been done to establish water supply projects, yet it still remains a major challenge to build long-term sustainability into many of these initiatives. Countless evaluations point to two main factors:
- Lack of funds for operation and maintenance
- Lack of expertise and spare parts for service and maintenance.
These are the missing links to long-term sustainability of water supply projects.
The driving force of Grundfos Lifelink is a commitment to develop and provide sustainable water solutions for people in the developing world. Building on 60 years of experience in advanced pump solutions and linking to the strength of mobile connectivity, the engineers of Grundfos developed the automatic water dispenser with an integrated system for revenue collection and an online water management platform for full transparency and remote management. Combined with well proven solar pumps from Grundfos and a dedicated professional service team on the ground, the Grundfos Lifelink solution was ready to prove the case of long-term sustainability.
In close collaboration with a range of partners across sectors, including the government of Kenya, local communities, water service providers, Safaricom, Danida, Nordic Climate Facility (NCF), UNICEF, WFP, the Red Cross, and World Vision, 40 demonstration projects have been implemented in Kenya since 2009. Each project is providing reliable access to water every day with an average of 364 operational days per year for a time period of up to five years – and counting. The goal is to prove a minimum of 10 years operational sustainability for all 40 water projects.
The Grundfos Lifelink demonstration projects in Kenya have proven that water consumption can indeed finance professional service and maintenance of the water projects – if you build the right set-up. In this business model, the overall financial and technical sustainability is achieved by operating a larger portfolio of 40 water projects instead of looking at each project individually. The high-yielding water projects in urban areas contribute to the ongoing operation and service of smaller water projects in rural areas.
By thinking bigger and linking across the rural and urban divide, this ground-breaking approach creates a new business model. The communities are relieved of the continuous struggle of managing and maintaining their water supply, and the water service operator – in this case the local Grundfos organisation – is able to make a viable operational model where water consumption finances professional service and maintenance.
The communities have experienced a significant improvement in living conditions due to the reliable supply of water and the resulting boost in entrepreneurial activities created.
‘The Lifelink system makes it easy to get water and water-borne diseases have gone down significantly.
Also, people are starting to grow vegetables and distribute water to nearby communities because they know the water will be there tomorrow’, explains Peter Munyasia, Assistant Chief in Musingini, Kenya, where the first Grundfos Lifelink water project was implemented in March 2009.