British Superior Seals is Supplier of the Year

If UP and CR pumps are to be used for drinking water, they need to meet strict demands regarding hygiene, safety and durability. The same applies to those components delivered by Grundfos’ suppliers. Here, British Superior Seals Ltd. has supply capability. They are therefore being honored with Supplier of the Year Award 2013 for their dedicated collaboration with Grundfos.

- We are very proud of this honour from Grundfos. We always aim at meeting and telling our customers’ needs, the award therefore motivates us to do even better and hold on to the close collaboration we have with the company, says Tim Brown, Managing Director for Superior Seals Ltd.

The company is specialised in O-rings and seals and has supplied the Grundfos Group for almost 20 years. They provide great support for Grundfos globally, where their products are used primarily for the UP and CR pumps. Vice President Klavs Hornum, who is responsible for Group Purchase, underlines the British company’s ability to look ahead and think innovatively in order to make their products and service exceed the expectations.

- It can be a huge challenge supplying 16 companies, but Superior Seals Ltd. manages it brilliantly. They deliver products of a very high quality and keep up with how we act in order for them to comply with our development and needs. Those things, combined with their excellent service and strong business competences, are the reasons for them receiving the “Supplier of the Year 2013” award, says Vice President Klavs Hornum.

Common value base
Recently, the British company opened a new factory where focus is on energy reduction. Like Grundfos, Superior Seals Ltd. works with Business Excellence and from the lean principles. And that is exactly the common mindset impacting the strong collaboration between the companies.

- Superior Seals Ltd. is based on the same values as Grundfos. They are very focused on people and the environment. That is why we are very much alike and able to learn from each other. It strengthens our collaboration and encourages our product development, says Klavs Hornum.

Superior Seals Ltd.’s Managing Director, Tim Brown agrees that the common values unite the two companies.

- If we focus on our employees, they give us their best, and we are thereby able to perform optimally as a company. We look up to Grundfos and their way of doing things and try to comply as best we can both within the business and between people, he says.