How to use the GO Replace app for pump replacements and upgrades

Discover the new features of the Grundfos GO app and its benefits designed to make replacing or upgrading pumps easier.

Finding replacement circulator pumps for integrated boiler pumps, Grundfos stand-alone pumps, and stand-alone pumps from multiple manufacturers just got easier with the Grundfos GO app. It's designed to help you find replacement options for thousands of circulators from a huge range of pump manufacturers, not just Grundfos.

To provide you with insight into the app and its key benefits, this module will provide a step-by-step guide on how to use the app and demonstrate how simple and intuitive the process is.

Let's get started by exploring how the Grundfos GO app can help you on the job.
Imagine you've been called to a job where the heating system has broken down. It needs a new pump and you're unsure which pump model can replace the broken one. You think about ordering the original spare part from your wholesaler, which must be ordered from the boiler manufacturer as there are thousands of pumps they don't stock. It's a long, troublesome process that will leave the homeowner without heat until the replacement pump arrives, which could take several days.

Then you realise you have the Grundfos GO app installed on your smartphone. You open the app, and after a few simple swipes and clicks, you get an instant recommendation for an off-the-shelf pump that will be in stock at your wholesaler. This saves you a huge amount of time as you no longer have to order and wait for the exact replacement pump. The Grundfos GO app will give you a recommendation for a perfect replacement pump manufactured by Grundfos in no time.

Let's dive in and take you through the app. First, download the app to your smartphone. It's available on both the App Store and Play Store. Open the app and click on the plus icon to activate GO Replace. Press save. Now you can select the GO Replace tab. Try to identify the product number of the old pump by scanning the nameplate. It's an eight-digit number typically found on the front of the pump. A successful scan shows the number automatically. If you can't find the number, select the LOCATE NAMEPLATE button.

You can also enter the part number manually or search by description. You will have to search by the product name if you are searching for another manufacturer's pump that isn't made by Grundfos. Confirm the product number is correct before you move on.

Grundfos GO will then show you the best Grundfos replacement solution and up to two alternatives to ensure you can choose the perfect option. It will also recommend whether you need to replace just the pump head or the entire pump. If the app doesn't recognise the product number, you'll be given contact details for your local Grundfos office, where you can seek further support.

After selecting your replacement pump, a report will be generated, including all the key information regarding the replacement. Then, you can either print or send the report to your preferred wholesaler or the homeowner by email. All reports are accessible from the reports tab on the app's front page, meaning you can easily gain access to them again if necessary. In just a few simple steps, Grundfos GO can quickly find the ideal pump replacement for your job, covering thousands of different circulator pumps from a range of manufacturers. The app is designed to be easy to use and can save you a huge amount of time with off-the-shelf recommendations. Just input the product number of the old pump and the app does the rest.

It's that simple.

Course overview

Modules
Modules: 1
Completion time
Completion time: 5 minutes
Difficulty level
Difficulty level: Intermediate