Service & Support

Service and support for long-lasting water solutions

Service and support is crucial to long-term sustainability of water supply. Grundfos and our service partners are behind you every step of the way with the necessary service & support to ensure your Grundfos Lifelink water solution is linked to sustainability and a successful, long-term outcome for the people you serve.

Through a network of local service partners, we ensure you get professional support and an efficient supply of spare parts for your water operations on the ground.

With the unique system for efficient revenue collection integrated into every Grundfos water dispenser, your water points can create a stable flow of revenue to cover your operation and maintenance costs.

The online water management platform provides remote monitoring of each water point. In case of any failure, locating the problem is simple and the service team can help you deal with it quickly and efficiently.

Multiple options of service and support are available for you, whether you are a water service company, NGO or a community-based association. Based on your business model, project design and needs, our service partners can offer you:

  • A customised service contract backed up by Grundfos
  • Comprehensive training if you prefer your own team to carry out service operations

Contact us


Contact your local sales company and Lifelink representatives to get information on where and how we can support you in setting up Lifelink sustainable water solutions.

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