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Impact of the COVID-19 - Force Majeure

On 30 January 2020, the World Health Organisation (WHO) declared the outbreak of the COVID-19 (2019-nCoV) to be a public health emergency of international concern. Public authorities in various countries have taken measures to limit the spread of the Coronavirus. 

In Grundfos, it is deeply rooted in our values to take care of people. 

Because of the situation we are experiencing interruption in our supply chain and difficulties with delivering ordered products on time. 

Based on the declaration from WHO and the measures taken in various countries, we consider the cause of any delay to be an extraordinary situation outside Grundfos’ reasonable control (force majeure).

We can assure you that Grundfos do the utmost to protect colleagues, customers and suppliers. 

We continue to monitor the situation closely, and we are working very hard on mitigating any impacts of the measures taken due to the COVID-19 on your order. We have established an internal Grundfos Task Force constantly monitoring the situation to find alternative solutions to limit any impact, which the situation might have on our usual service level and our ability to meet market demands. 

We will keep you updated and revert to you, when we have further information. If this raises any questions or concerns, you are welcome to contact your usual Grundfos sales office. 

We are truly sorry about the situation and any inconvenience this might cause, and we thank you for your understanding.

Best regards,

Grundfos Norge AS