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FAQ
FAQ Are flanges included within the scope of delivery when ordering circulator pumps or do these need to be ordered separately? Can the pump be operated using a frequency converter? Can the SP pumps also be operated in a horizontal position? Why are the displays on the operating panel lit even though the electrical power supply is switched off? Do I have to follow the instructions for Grundfos pumps? Does the built-in excess temperature protection of the UPS pump need to be used?
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  2. MyGrundfos | Your 24/7 self...
  3. Request for Quotations and ...

Your personal requests

In MyGrundfos you can track the status of your requests for quotations and other inquiries with Grundfos.

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See the status of your Grundfos requests

With the personal requests overview in MyGrundfos you can easily track the status for your requests and inquiries that you have with Grundfos in one place. 

The requests overview gives you the following information:

  • Request inquiry date

  • Request reference ID

  • My Reference 

  • Request status

  • Estimated Response Date

Sign in to MyGrundfos with the e-mail you normally use for communicating with Grundfos about requests and inquiries

To see your requests you need to log in with the e-mail you normally use for communicating with Grundfos.
The requests overview are available for all customers or partners that have requested quotations or other information from Grundfos.

Sign in to MyGrundfos

Explore more customer service options in MyGrundfos

MyGrundfos is a 24/7 customer service platform that allows you to find instant information on list prices, availability, replacement pumps, spare parts, order status, track and trace, and more.

Quickly look up pump list prices and availability information.
List Price and Availability
Quickly look up pump list prices and availability information.

Try List Price and Availability

Quick suggestions for replacement pumps in one click.
Replacement pump
Quick suggestions for replacement pumps in one click.

Try Replacement Pump Finder

Look up your orders and get the latest track and trace information.
Track and trace
Look up your orders and get the latest track and trace information.

Check Order Status

A Grundfos Account gives you instant access to MyGrundfos and much more

With a Grundfos Account you can save time by getting quick access to your saved products and preferences. You can also:

  • Create projects and collaborate with colleagues

  • Access quotations

  • Track your training

  • Access more online self-service offerings

Sign up for a Grundfos Account
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Grundfos A/S
Poul Due Jensensvej 7
Bjerringbro 8850 Denmark