Order & Purchase
Find how-to guides, videos, FAQs and related services to help you order and purchase your Grundfos system.
Are flanges included within the scope of delivery when ordering circulator pumps or do these need to be ordered separately?
Flanges and seals need to be ordered separately. The type and size of the flanges and seals must be specified when ordering.
How do I contact Grundfos customer service?
As an installer, you have the choice of ordering Grundfos customer service from your specialist wholesaler or of contacting us directly via phone or contact form.
Please have your customer number ready, should you choose to contact us directly. If you are unsure about whether you have a customer number or not, please send us a copy of your company letterhead.
As a private customer, we ask that you refer to a specialist installation company in your area.
Pump setup, control, and monitoring with Grundfos GO
A comprehensive mobile app that provides you with instant pump data, designed to save you time and effort.
Prompt and reliable service wherever you are
With Grundfos service centres in more than 50 countries throughout the world, supplemented by more than 600 authorised Grundfos Service Partners, we’re never far away. If required, we ensure you get emergency access to service personnel as well.