Call center operator

1、Mange all call center work, ensure 90% calls receive rate every month.

2、Ensure above 90% transfer accuracy rate

3、Manage the call center key performance, such as service level and customer satisfaction.

4、finish the paper work which assigned by line manager, such as payment and other jobs assigned by line manager.

 

5、Other tasks from manager

 

1、负责公司400电话的接听

2、Backup部分行政前台的相关工作

3、Hiring Manager指定的相关工作,例如:付款等

 

Job Requirement:

1、Bachelor degree with 1 year working experience at least.

2、Good writing and verbal English skill.

3、Strong communication skill.

4、Stable and patient.

5、Excellent customer service orientation.

 

1、本科学历,1年以上相关工作经验优先

2、英文流利优先

3、良好的沟通能力

 

Notice for candidates from Russia and Central Asia

If you are a candidate from any of the below mentioned countries wishing to explore employment opportunities with Grundfos, we would like to firstly thank you for your interest, and urge you to visit the job page of your country to apply for specific positions that interest you, rather than create a talent profile in
our system. This is suggested to ensure full compliance with the data privacy
requirements of your country.

Russia, Belarus, Kazakhstan, Uzbekistan, Turkmenistan, Tajikistan, Afghanistan, Kyrgyzstan

Talent profile

Grundfos now has a global recruiting system in place, supporting our ambition to provide a qualitative user experience to all our candidates.

To be updated on all career opportunities that might interest you as a candidate, we ask you to create a Talent Profile and set up a job alert so that you will be notified when a position that matches your criteria is posted. Creating a profile will also enable Grundfos recruiters to search and find your CV for when your education and experience match a role we are actively working to fill.

Click here to create a profile.

Thank you for your interest in Grundfos.

Support

support

Technical support for online applications send us an email.