HVAC OEM Sales Coordinator

HVAC OEM Sales Coordinator

Job Purpose:

Ensure that customer has one-point-of-contact for all requests, that have to do with order handling, deliveries and claims. Ensure that consignment stocks are filled up. Ensure high customer satisfaction.

Key Accountabilities / Responsibilities:


  • Responsible for the standard order handling and consignment orders. Daily invoicing of consumptions from the consignment stocks.


Consignment stock:

  • Responsible for keeping a stock level, that will cover the customers demand according to forecast.
  • Invoicing daily consumptions
  • Register the goods arrived at the consignment stocks – MIGO and check if customer stock levels correspond with GF stock level
  • Prepare proforma invoices for shipments and customers


Order handling:

  • Processing of customer orders incl. EDI orders
  • Follow up on delayed orders and inform customer about delays
  • Customer correspondence regarding order processing
  • Cooperation and communication with various departments
  • Daily routines (ZVOW, ZOFFICE etc…)



  • Organize returns and replacement of materials
  • Book special shipments and prioritize
  • Organize express shipments and invoice these
  • Issue proforma invoices for Turkish customers
  • Send tracking number and PODs to the customer
  • Register claims in QIP        

 Required Minimum Qualifications

  • Good languages skills both oral and writing. Preferably more different languages.
  • Good communications skills
  • International profile
  • Strong skills in communication between functions and levels
  • Knowledge to SAP is an advantage
  • Capable of handling a significant number of cases with though deadlines – in parallel
  • Most likely to have some relevant work experience




Notice for candidates from Russia and Central Asia

If you are a candidate from any of the below mentioned countries wishing to explore employment opportunities with Grundfos, we would like to firstly thank you for your interest, and urge you to visit the job page of your country to apply for specific positions that interest you, rather than create a talent profile in
our system. This is suggested to ensure full compliance with the data privacy
requirements of your country.

Russia, Belarus, Kazakhstan, Uzbekistan, Turkmenistan, Tajikistan, Afghanistan, Kyrgyzstan

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