Business Manager, Grundfos Packaged Systems

 

Job Purpose

 

The GPS (Grundfos Package Systems) Business Manager is a part of the Grundfos North American Region (NAMREG) GPS team.  Directly responsible for managing GPS Customer Service, Export and Domestic sales, Grundfos group sales, Light to Heavy project management, Order Entry, Order Processing, Customer Service, Master Scheduling, Project Engineering, Hydraulic, Calculations, and Solutions engineering.  Position is indirectly responsible for GPS ETO production/operations management regarding business priorities and supporting regional sales, Grundfos group sales, and regionally managed export sales.

 

 

Key Accountabilities / Responsibilities

  • Responsible for day-to-day operations of the GPS business
  • Achieve Continuous improvement in Partner Satisfaction by assuring that Service Level Agreements (SLA’s) are constructed, agreed to & executed to agreement
  • Ensures customer inquiries are handled professionally
  • Quotes and mandates installation of CMU (Conditions Monitoring Units)
  • Responsible for hiring and development of personnel within the GPS Business and manage staffing process to ensure proper staffing levels for fluctuating business levels
  • Responsible for the development and maintenance of quotation tools and processes
  • Responsible for development and maintenance of tools used for departmental processes and performance.
  • Responsible for continuous evaluation and improvement of processes within the ESU (Engineering Service Unit)
  • Responsible for supporting training initiatives for customers, users and sales channels together with Regional Sales Management Team
  • Conducts monthly follow up and reporting on order execution teams’ performance, including development of the appropriate key performance metrics
  • Collaborates with NAMREG Sales to ensure customer satisfaction in product delivery
  • Participates in trade shows, segment meetings, and sales meetings as necessary
  • Manages current production schedule
  • Manages and collaborate with key stakeholders on project pipeline
  • Travels periodically to visit specific customers for self-development and to develop the account for Grundfos
  • Travels to job sites for scope and contract discussions as required
  • Travels across Grundfos regions in order to meet training and sales support objectives
  • Participates in trade shows, segment meetings, and sales meetings as necessary
  • Mandatory Grundfos duties & responsibilities:
    • Is an ambassador of the Grundfos Values
    • Follows the guidelines and standards in the Grundfos Code of Conduct 
    • Performs work, promotes teamwork and communicates in conjunction with our culture and corporate standards
    • Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

 

 

Key Success Factors

  • Annual Sales Growth (Year over year)
  • Quote OTTP
  • Product OTD to customer request / first confirmation.
  • Profitability / Achieve over 50% SCTR  (GPS)
  • Overall Improvement of EMS Year over year

 


Posting, Reporting, and Work Relations

  • Executive VP Systems Sales
  • VP Sales IND
  • VP Sales CBS
  • President / General Manager
  • Regional Operations VP
     

 

Required Minimum Qualifications
Minimum Bachelor’s Degree, or Equivalent Proven Business Experience; BS degree in Business, Marketing or Engineering preferred, MBA a plus.
Minimum 3+ years’ in managing people;
Minimum 5+ years’ experience in Inside Sales, Customer Service, or Application/Service, Sales, Operations Leadership experience a plus.
 
 
 

Notice for candidates from Russia and Central Asia

If you are a candidate from any of the below mentioned countries wishing to explore employment opportunities with Grundfos, we would like to firstly thank you for your interest, and urge you to visit the job page of your country to apply for specific positions that interest you, rather than create a talent profile in
our system. This is suggested to ensure full compliance with the data privacy
requirements of your country.

Russia, Belarus, Kazakhstan, Uzbekistan, Turkmenistan, Tajikistan, Afghanistan, Kyrgyzstan

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