This Limited Manufacturer’s Warranty outlines applicable coverage and claims procedures for Grundfos pumps (the "Product").

This Limited Manufacturer’s Warranty is provided for consumer products sold and used in Canada only and applies to consumer transactions as defined in the applicable provincial and territorial laws. In case of non-consumer products, please refer to Grundfos’ warranty terms defined in clause 10 of Grundfos Canada Terms and Conditions of Sale of Product and Services available at: https://www.grundfos.com/ca/legal/general-terms-andconditions-of-sales-and-delivery

This Limited Manufacturer’s Warranty provides specific rights and limitations. Some of the limitations may not apply to you, and you may also have other rights that vary from province to province.

Products sold by Grundfos that are manufactured by others are not covered by this warranty. 

Note that when purchasing a Grundfos Product online, it is important to check the date of manufacture and the duration of the warranty with the seller, as the Product might no longer be covered under this Limited Manufacturer’s Warranty.

This Limited Manufacturer’s Warranty applies exclusively to a new Grundfos Product sold and used in Canada. This Limited Manufacturer’s Warranty does not apply to any Product sold "as is" or “sales final.” 

This Limited Manufacturer’s Warranty is not transferable by the original Purchaser.

Products sold by Grundfos that are manufactured by others are not covered by this warranty.

The sole and exclusive remedy under this Limited Manufacturer’s Warranty is the repair or, at the discretion of Grundfos, the replacement of the Product, as set out below. Defects or damages are not covered by the Limited Manufacturer’s Warranty if they are due to:

  • ordinary wear and tear;
  • use of the Product for an application for which it is not intended;
  • installation of the Product in an environment not suitable for the Product;
  • any modification, alteration, or repair of the Product undertaken by the Purchaser or a third party (not acting on Grundfos’ behalf);
  • failure to follow Grundfos’ instructions, including in the installation manual, operation manual, maintenance manual, or service manual; • installation, commissioning, operation (including the use of the Product or any Grundfos product outside its specifications) or maintenance of the Product other than in accordance with Grundfos installation manual, operation manual, and maintenance manual or service manual or with good industry practice;
  • use of faulty or inadequate ancillary equipment in combination with the Product;
  • the application of spare parts of poor quality (excluding the application of any Grundfos original spare parts);
  • accidental or intentional damage or misuse of the Products or services by the Purchaser or a third party (not acting on Grundfos’ behalf); or
  • the non-compliance of the Purchaser or of the Purchaser’s own products with applicable law and regulation. If the seller of a product is no longer in business, the purchaser should complete the Grundfos Service form: Contact service | Grundfos

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