Privacy notice - industry partner community


Which Personal Data is collected?

The company you work for is or wishes to become a Grundfos Industry Partner. For this purpose, Grundfos collects and processes company information. In that connection, Grundfos also collects and processes personal data about you which may include your name and email (hereinafter the “Personal Data”).

You are free to decide whether you want to provide your Personal Data to Grundfos. However, you are obliged to provide the Personal Data to be part of the Industry Partner Community.


The purpose of collecting Personal Data

Grundfos uses the Personal Data for Industry Partner Community purposes. This includes sending out audit, webinar and competency test invitations, granting access to a Grundfos Yammer group and a Grundfos SharePoint site as well as distributing unique sales material for the purpose of improving Industry Partners’ qualifications thus enabling them to provide better service to their customers. Moreover, the Personal Data is used to direct local end users to qualified local expert distributors.


The legal basis for collecting Personal Data

The processing of your Personal Data is based on the understanding between you and Grundfos that you are an employee of a company which has joined or wishes to join Grundfos’ Industry Partner Community. The processing of your Personal Data is thereby considered necessary for the performance of a contract to which you or the company you work for are a party or in order to take steps at the request of you or the company for prior to entering into a contract, which is Grundfos’ legal basis for processing your Personal Data (Article 6, para. 1, lit. b of the General Data Protection Regulation (Regulation (EU) 2016/679)).

Your Personal Data may only be processed for different purposes if this is necessary to comply with legal or regulatory obligations (e.g. transfer to courts or criminal prosecution authorities), if you have consented to the respective processing, or if the processing is otherwise lawful under applicable law. If processing for a different purpose takes place we may provide you with additional information.


Details of the data controller and recipients of the Personal Data

Grundfos Holding A/S, Poul Due Jensens Vej 7, 8850 Bjerringbro, Denmark, email and your local Grundfos entity (jointly referred to as “Grundfos”) are joint data controllers and responsible for data security and the processing of your Personal Data according to the specific purposes mentioned above. Please see this link for an overview of local Grundfos entities.

Grundfos can share your Personal Data with third parties acting as Grundfos’ data processors for processing your Personal Data according to the purposes mentioned above. The following data processors are used:

·         Microsoft Ireland Operations Limited, Atrium Building Block B, Carmenhall Road, Sandyford Industrial Estate, Dublin 18, Ireland: Microsoft provides IT infrastructure.

·         SurveyMonkey: Survey monkey provides and supports survey system and provides survey accounts on servers located in the USA.

·         Actimo, Fruebjergvej 3, 2100 Copenhagen Ø, Denmark: Actimo provides and supports a communication and management application. They provide accounts on servers hosted by Amazon Web Services in Ireland

·         Other recipients, typically consultants, that will assist with IT support for the above systems and assist with the processing of your Personal Data on behalf of Grundfos in the above systems.

Other authorised third parties may need to access or store Personal Data if required or permitted by applicable law (e.g. governmental authorities, courts, external advisers and similar third parties that are public bodies).


Transfer of the Personal Data

In certain cases, your Personal Data may be transferred to outside of EU/EEA. Grundfos ensures that such transfer will be carried out in accordance with the applicable data protection laws. This entails that any party outside of EU/EEA which comes into possession of your Personal Data must ensure an adequate level of protection, for example by entering into the EU standard contractual clauses, or implement and comply with binding corporate rules, where applicable. If you have any inquiries in relation hereto, you are welcome to contact Grundfos – please see the contact information below in the ‘How can you access your Personal Data?/Further rights’ section.


Retention period

Grundfos will only store your Personal Data as long as necessary to fulfil the above-mentioned purposes, namely as long as you are an Industry Partner or are in the process of becoming an Industry Partner.  After two years of passivity (e.g. by not agreeing to participate in bi-annual audits), you are no longer considered an Industry Partner. Furthermore, if you no longer wish to be part of the Industry Partner Community, you will no longer be considered an Industry Partner.

Some of your Personal Data may, however, be stored for accounting purposes or for defence of legal claims. This Personal Data will be stored until the expiration of the statutory limitation period.

Moreover, some of your Personal Data may be stored in an anonymised form that does not allow you to be identified.


How can you access your Personal Data?/Further rights

Under applicable law, you have various rights (under the conditions set out in applicable law).

Right of access: You may have the right to obtain from us confirmation as to whether or not Personal Data concerning you is processed, and, where that is the case, to request access to this Personal Data. The access information includes – inter alia – the purposes of the processing, the categories of Personal Data concerned, and the recipients or categories of recipients to whom the Personal Data has been or will be disclosed. However, this is not an absolute right and the interests of other individuals may restrict your right of access.

You may have the right to obtain a copy of the Personal Data undergoing processing. For further copies requested by you, we may charge a reasonable fee based on administrative costs.

Right to rectification: You may have the right to obtain from us the rectification of inaccurate Personal Data concerning you. Depending on the purposes of the processing, you may have the right to have incomplete Personal Data completed, including by means of providing a supplementary statement.

Right to erasure ("right to be forgotten"): Under certain circumstances, you may have the right to obtain from us the erasure of Personal Data concerning you and we may be obliged to erase such Personal Data.

Right to restriction of processing: Under certain circumstances, you may have the right to obtain from us restriction of processing your Personal Data. In this case, the respective data will be marked and may only be processed by us for certain purposes.

Right to object: Under certain circumstances, you may have the right to object the processing of your Personal Data by Grundfos, on grounds relating to your particular situation, at any time. Grundfos may be required to cease processing your personal data.

Right to data portability: Under certain circumstances, you may have the right to receive the Personal Data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you may have the right to transmit that data to another entity without hindrance from us.

If you would like to know more or wish to exercise one or more of the rights listed above, you are welcome to contact Grundfos Holding A/S by sending an email to Some Grundfos companies have a local data protection officer whom you may also contact. Please see this link for an overview of data protection officers.


Filing of complaints

In case of complaints, you also have the right to lodge a complaint with the competent supervisory authority regarding the processing of your Personal Data.


Changes to the Privacy Notice

We reserve the right to change or supplement this Privacy Notice at any time. To the extent the changes to the Privacy Notice are regarded as material and significant, you will be informed hereof, for example via email or on Grundfos’ company website.