The answers you need, when you need them

Access our self-service tools to search out a wide range of instant information on prices, availability, pump replacements and more.

Support for any situation

Find the help and support you need with your pumps and services, no matter what you are looking for. Select the situation that best matches your own to get started.

Get answers to your questions

We have gathered frequently asked questions and their answers in one place. See the most frequently asked questions below or go to the Grundfos FAQ for a complete list of answers to your questions.

Learn more about our service contract options

With a basic or advanced Grundfos service contract, you can count on your pump always functioning reliably, optimally and efficiently. This means reduced operating costs and less administration for you.

Our contracts can be combined with other services, including: 

Service options: 

  • Service level upgrade 
  • Break down repair 
  • Optimisation 

 

Add-ons: 

  • Laser alignment
  • Commissioning
  • Extended warranty

 

Service videos

Let our experts guide you through the installation, repair and maintenance of your Grundfos pump. Simply go to the product page for your pump, tool or accessory to view the service videos we have collected to help you optimise performance.

The answers you need
- when you need them!

The 24/7 self-service tool allows you to access answers to a wide range of questions, such as:

  • Price and availability
  • Replacement pumps
  • Spare part finder
  • Order status, including track & trace

Prompt and reliable service wherever you are

With Grundfos service centres in more than 50 countries throughout the world, supplemented by more than 600 authorised Grundfos Service Partners, we’re never far away. If required, we ensure you get emergency access to service personnel as well.