Select & Configure
Ensure that your system fits your needs. Find how-to guides, videos, FAQs and related services to help you with selecting and configuring your Grundfos system.
Can I connect a Grundfos product to a PLC, BMS or SCADA system? Which CIM do I need? Is there a programming example available?
If you are looking for information about pump technology and connection to fieldbus systems, Grundfos is the right place for EICA technicians and system integrators.
How do I contact Grundfos customer service?
As an installer, you have the choice of ordering Grundfos customer service from your specialist wholesaler or of contacting us directly via phone or contact form.
Please have your customer number ready, should you choose to contact us directly. If you are unsure about whether you have a customer number or not, please send us a copy of your company letterhead.
As a private customer, we ask that you refer to a specialist installation company in your area.
What is a dry-running pump?
In a dry-running pump, the component that comes into contact with the medium (the wetted part) is separate from the motor. The seal of the pump shaft in the wetted part is provided in the form of a mechanical seal. The pump is driven by a motor connected to the pump shaft by a coupling.
What is a wet-running pump?
In this pump design, all rotating parts (shaft, rotor, impeller) are located within the can in the pumped medium. Cooling and lubrication is provided by the pumped medium.
What type of mechanical seal is appropriate for my industrial application?
Grundfos industrial pumps can be equipped with a wide variety of mechanical seals. By default, a mechanical seal suitable for typical water applications and for the pumping of certain chemicals is provided. However, some special applications require other materials for the sealing faces or the O-rings or expansion bellows than those used in the standard mechanical seal. For this reason, Grundfos offers numerous mechanical seals with different material pairings for the sliding surfaces....
A GRUNDFOS CUSTOMISED SERVICE AGREEMENT FOR ME IS PEACE OF MIND FOR A FIXED FEE
A Grundfos Customised Service Agreement offers you a way to stay ahead of maintenance needs at all times.
Prompt and reliable service wherever you are
With Grundfos service centres in more than 50 countries throughout the world, supplemented by more than 600 authorised Grundfos Service Partners, we’re never far away. If required, we ensure you get emergency access to service personnel as well.