Getting started

As Grundfos Utility Analytics is a customisable solution, the first step in the process to get started is to have a conversation with our team of specialists about your needs and preferences for your Grundfos Utility Analytics solution. On this page you can learn more about the process before and after your purchase and the assistance that is available to you at any time in the process.

Before purchase

  1. Explore possibilities: Our team of software specialists and water experts meets with you to assess your needs, discuss your challenges and explore possibilities for optimisation with Grundfos Utility Analytics.
  2. Demo: Our team presents a demo of a Grundfos Utility Analytics solution tailored to your needs.
  3. Proposal: We provide a proposal and finalise the details of your solution.
  4. Contract: We sign the contract.

After purchase

  1. Kick-off: Our digital team of software specialists and water experts meets with you at a face to face kick-off meeting to plan the onboarding phase and decide its objectives.
  2. Onboarding: Our digital team assists you in the process of setting up your Grundfos Utility Analytics solution, including initiation of data integration and the creation of user profiles with customised permissions.
  3. Follow-up: We follow up on a face to face meeting and make adjustments based on your experience in the onboarding phase.
  4. Ongoing assistance: Your designated Customer Success Manager from Grundfos follows up with you on a regular basis and is ready to assist you with any questions or inquiries.

Reach out to get in touch with a Grundfos specialist within your field to explore your options for optimisation with Grundfos Utility Analytics.