How To Guide

How to onboard devices in Grundfos Connect

Once you have created your digital assets, it is time to install the connectivity gateway (CIM 280 or CIM 550). In this section, you will find a step-by-step guide to installing the gateway, performing commissioning (or device activation) in the Grundfos GO app and, finally, checking that the data is received in the platform.

Hardware installation (coming soon)

Learn how to install CIM modules into Grundfos hardware, including Hydro-MPC and Dedicated Controls, MGE motors, LC 23x/24x controls and CIU 90X enclosures. 

This video covers:

  • How to install CIM 280 and 550 gateways
  • Connecting an antenna (for CIM 280)
  • Power up and LED status

Device activation (coming soon)

The activation of devices is done in the Grundfos GO app. In this video, you will learn how to onboard a device in Grundfos GO – New Pump Tool.​ 

This video covers: ​ 

  • Where to download the Grundfos GO app
  • ID code identification
  • How to activate a device


Check for data coming in

Learn how to check if data is flowing properly between your device and Grundfos Connect. 

This video covers:

  • How to access an overview of installations
  • How to find detailed installation information
  • How to ensure data is flowing

Start your subscription (coming soon)

Learn how to activate the subscription for your newly commissioned installations in the service portal.