Order & Purchase
We sell through a network of authorized distributors and representatives.
Get answers to your questions about this situation
We have gathered frequently asked questions and their answers in one place. See the most frequently asked questions below or go to the Grundfos FAQ for a complete list of answers to your questions.
Are flanges included within the scope of delivery when ordering circulator pumps or do these need to be ordered separately?
Flanges and seals need to be ordered separately. The type and size of the flanges and seals must be specified when ordering.
How do I contact Grundfos customer service?
As an installer, you have the choice of ordering Grundfos customer service from your specialist wholesaler or of contacting us directly via phone or contact form.
Please have your customer number ready, should you choose to contact us directly. If you are unsure about whether you have a customer number or not, please send us a copy of your company letterhead.
As a private customer, we ask that you refer to a specialist installation company in your area.
Prompt and reliable service wherever you are
With Grundfos partners throughout the country, we're never far away. Our friendly and knowledgeable pump experts will make sure you get the solution you need for even the most challenging applications.