Grundfos warranty policy

Comprehensive warranty included in pump sales price

All Grundfos products come with a warranty that fully complies with legal requirements. The length of the warranty may vary according to agreement.

The warranty does not covers product and material defects as a results of normal wear and tear.

Warranty claims will be rejected in the following situations:

• If the defect in the product arises from:
  • any drawing, design or specification supplied by the customer/purchaser
  • modifications undertaken by the customer/purchaser or a third party without the consent of Grundfos
• If a defect is caused by:
  • normal wear and tear
  • inadequate maintenance or faulty repair by others than Grundfos
  • failure to observe the operating instructions
  • over-loading
  • use of any unsuitable material
  • the effects of chemical or electrolytic action
  • building or assembly work not undertaken by Grundfos
  • other reasons beyond Grundfos’ control.

Warranty claims may be submitted by contacting the local Grundfos sales company or the point of sale.