Legal and policies

Grundfos warranty policy

Comprehensive warranty included in pump sales price

All Grundfos products come with a warranty that fully complies with legal requirements. The length of the warranty may vary according to agreement.

The warranty does not covers product and material defects as a results of normal wear and tear.

Warranty claims will be rejected in the following situations:

  • If the defect in the product arises from:
    • any drawing, design or specification supplied by the customer/purchaser
    • modifications undertaken by the customer/purchaser or a third party without the consent of Grundfos
  • If a defect is caused by:
    • normal wear and tear
    • inadequate maintenance or faulty repair by others than Grundfos
    • failure to observe the operating instructions
    • over-loading
    • use of any unsuitable material
    • the effects of chemical or electrolytic action
    • building or assembly work not undertaken by Grundfos
    • other reasons beyond Grundfos’ control.

Warranty claims may be submitted by contacting the local Grundfos sales company or the point of sale.