Service made simple
Need service? We make it simple. From sourcing spare parts to managing warranties, this section gives you quick access to the tools you need. Explore our step-by-step guides below or reach out for further assistance. Our experts are ready to help.
Always on hand to help
We’re here to support you through every stage of your system’s life cycle. Explore our range of service solutions and helpful tools.
Service agreements
Our service agreements help you stay on top of your Grundfos equipment throughout its life cycle. Check our range of service agreements and find one that suits your needs.
Repair and replacement
From on-site repair and spare parts to service kits and recommended upgrades, this is where you’ll find everything you need to keep your systems running at their best.
Energy optimisation
Discover our selection of energy optimisation services designed to keep your systems running efficiently, maximising your energy savings.
Manage orders with ease
Order management doesn’t have to slow you down. Our guides for MyGrundfos and Extranet will help you track, update or place new orders quickly, keeping your projects on schedule.
MyGrundfos
In MyGrundfos, you’ll get instant access to pump prices, availability, replacement pumps, spare parts, order status and much more. MyGrundfos is the fastest, easiest way to get the answers you need – and it’s available 24/7.
Extranet
As a registered Grundfos customer, you can request access to our commerce platform, Extranet, where you can place orders from our entire product selection.
We’ve assembled a short crash course for you in Grundfos Ecademy. In less than 15 minutes, you’ll discover how to use Extranet, ordering from start to finish, customer feedback and much more.
Grundfos warranty policy
Comprehensive warranty included in pump sales price
All Grundfos products come with a warranty that fully complies with legal requirements. The length of the warranty may vary according to agreement.
The warranty does not covers product and material defects as a results of normal wear and tear.
Reach out to your local Grundfos team
Need service, spare parts or help with a warranty claim? Your local Grundfos support team is ready to assist. Select your country below to find the contact details you need.
Don’t worry. Use the search bar below to locate products, documentation and guides – or reach out to our customer support team for assistance.
How can we help you?
Whether you’re ready to take the next step or still searching for answers, we’re here to help. Choose an option below – and keep your project flowing.